KamWala Support

Quick answers for booking, payments, KYC and worker payouts.

When should a customer pay?

The current KamWala workflow enables payment after the job is marked completed.

Why can’t I see a KamWala?

Customer search shows verified professionals. Availability can also affect whether a professional appears in the live booking flow.

How does worker verification work?

KamWalas submit KYC details. Admin reviews the submission before the professional is shown as verified.

Where can I track a booking?

Login to your dashboard. Customers see their booking/payment status and KamWalas see job requests and progress controls.

Login to dashboard